FAQ

  • How to choose the best GPS tracker?

We offer several types of S Track GPS trackers, including GPS personal trackers, GPS vehicle trackers and tracking solutions; each one with its own features. Depending on the specific usage and objectives you are planning, some devices will perform better than others. Contact us now:info@strack.com

  • How does the S Track GPS Tracker work?

Our GPS Tracking devices contain two modules:
1. GPS module: This module will allow the locator device to get its location from the GPS satellites.
2. Cellular module: This module acts almost as a cell phone. It transmits the information received from the GPS module to the cellular networks and from there to our servers. Once the information is received in our servers, special software processes it and presents it to you in our GPS Tracking web system.

  • What types of tracking systems are there?

There are two types of GPS Tracking Systems:

• Real Time tracking systems: This type of system will collect the information of the vehicle and send it immediately or every 30 seconds to the servers that will process the information. This type of system is ideal when it is a priority to have an on-line, instant control of the vehicles activities.

• Passive tracking systems: This type of system will collect the information of the vehicle and store in the memory of the GPS device. It is ideal for those cases when requirements are less strict.

  • What is S Track product warranty?

All products provided by S Track have been strictly Quality Checked in house before packing. All products have been well packed before shipping. One year warranty is provided for all models. We will bear maintenance cost during warranty.  

  • How do I access my account?

You will be provided with an online account and given a personal login and password of your choice. You will also be given the website address of your GPS tracking website. Any computer with a working standard Internet browser is required to login and locate your vehicle.